Have Questions?
We've got answers.
Do you have a burning question? Want to make a suggestion or request? Perhaps you've encountered an issue? Whatever it is, be sure to search for answers to our most frequently asked questions below. Still need help? Send us a message and we'll get back to you asap.
FAQs
Our reports provide links to all the media coverage we've tracked for your press release. Please note that while we do our best to capture everything, sometimes we might miss a few links - especially from social media. So, the actual coverage could be even broader than what's listed in your report.
Seven days after your press release is distributed, you'll receive a report that includes links to all the media coverage we've tracked.
While we can't guarantee publication in every case, we're committed to getting your press release out there. If it doesn't get published, we'll refund your money.
If your press release doesn't get published, don't worry—we've got you covered. We'll refund your money to ensure you're satisfied.
Not right now, but we're always looking at ways to make payment easier for you. Keep an eye out for updates!
Sorry, we don't currently accept bank transfers. We're working on expanding our payment options, so stay tuned!
Absolutely! Our online payments are processed by Stripe who support major credit and debit card brands including Visa, Mastercard, American Express, Discover, Diners Club, China UnionPay (CUP), eftpos Australia, and Japan Credit Bureau (JCB)
Provided your a paying with a an accepted card you can pay in EGP, SAR, AED, or any other currency.
Yes! If you're interested in getting featured in Forbes we can help you develop a story that's worthy of their attention.
To get started please apply for our Forbes article placement HERE and we'll get the conversation going!
No. We do not currently share our media lists with the public.
Sorry to hear that! We're working on expanding our reach, so please let us know what you're looking for, and we'll see what we can do in the future.
Sorry, we don't currently offer custom distribution lists. However, we're always looking at ways to improve, so please let us know what you're looking for and we’ll try to add it in the future
We are unable to guarentee a specific publication when executing a press release distribution.
If you wish to pursue a specific media outlet please apply for a media placement HERE.
If you have completed your distribution order and need to make changes, please contact us as soon as possible via email: support@startupnewswire.com
Yes. Our team reviews every press release before distribution. If any changes are required (eg spelling, grammer, etc) we will provide you with an amended version via email for your final approval before distribution.
Yes! Simply add multiple distributions at checkout.
Yes, we offer translation services to help you reach a broader audience.
Yes, we support Arabic distribution and even recommend it! If you need help with this, simply purchase our translation service when ordering your distribution.
Yes, you can definitely include videos! To do this, we recommend uploading your video to YouTube or to a public Drive folder, and then adding the link to your press release. Just make sure that whatever you link to is publicly accessible. Please avoid embedding videos or sending them to us via file transfer.
No, there's no extra charge for adding images.
Yes you can, and yes you should! Want to include more than one image? Great news, we don’t charge any additional fees for multiple images.
Please avoid using profanity or explicit images in your press release.
Need some help? Check out our guide on how to write a press release HERE.
We recommend keeping it to about 500 words, however if you want to make it longer you are welcome to. Unlike other platforms, we don't charge any additional fees for longer releases.
Need some help? Check out our guide on how to write a press release HERE.
For tips on crafting a great press release, check out our handy guide on how to write one HERE.
Absolutely! Simply purchase our writing service and we'll take care of it for you.
No worries at all! We're here to help. Our writing service can create a press release for you from scratch.
We're so glad you asked! We stand out in several ways:
- No account needed: we keep things simple. just submit your press release, and we'll handle the rest—no hassle of creating an account.
- No hidden charges: unlike other services, we don't charge extra for longer press releases or adding images. you can tell your story without worrying about word count or extra fees.
- Personalized distribution: we don't automate the process by posting to obscure parts of media sites. Instead, we manually distribute your releases to journalists and media outlets, ensuring a higher pickup rate and better results.
- Middle East expertise: we're rooted in the middle east, so our distributions are tailored to media outlets that matter here. We focus on relevance, not just volume.
- Money back guarantee: if we can't get you press coverage, you'll receive a full refund. We're committed to delivering results.
Our process is straightforward and personalized. Here's how we help you get your press release out there:
- Choose and purchase your desired distribution.
- Upload your press release for review.
- Recieve a copy of your reviewed document (we may suggest improvements to your text)
- Authorise your distribution (or request further amends if you have any).
- We distribute your press release to journalists and media outlets.
- You receive (within 7 days) a comprehensive report detailing where your press release was published.
Still have questions? Drop us a message!